Providing customers with the best experience so they can get on with their banking without any problems. That is what ABN AMRO is all about! Do you want to contribute to the implementation of our strategy? You can!
Customers nowadays manage most of their banking affairs themselves via Internet Banking and Mobile Banking. If the customer cannot solve the problem digitally, they can contact the ABN AMRO Contact Centre via chat or telephone.
Fewer and fewer customers are coming to a branch office, as they are increasingly managing their banking themselves, remotely. If they can't work it out themselves, they get in touch with our colleagues at the Contact Centre. The Contact Centre plays an increasingly important role in the personal contact between the bank and the customer.
Does the customer need advice? Then they can make an appointment via Video Banking or at one of our branches.
I provide information and commercial advice on the bank's products and services. The people I talk to want to take out insurance or request an authorisation. They often have an appointment here at our office in Zwolle or we have contact via video. Read Teska's blog
Are you looking for a fun and serious job where you can make a difference for the customer? Where you can develop yourself fully by following training courses? With many career opportunities and the prospect of a permanent position at ABN AMRO? Then apply to one of our partners and who knows, you might soon be starting at the best bank in the Netherlands.
